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ABOUT THE TRAINING WORKSHOP
Join others from around the world as Dr. Susan Scott presents the research, and Shelby Cox and Brian LaCroix present the knowledge and tools you'll need to successfully implement a peer support program at your first responder organization. The workshop fee includes:
- Three (3) collaborative sessions, cumulative in content, each building on the previous session's content (6 hours total)
- Downloadable resources, available during and after the workshop and continually updated
- Networking and sharing groups through LinkedIn, follow-up calls, emails
All facets of the program are designed to support implementation, celebrate successes, and assist with challenges.
The program consists of:
- three (3) guided workshops designed to educate, inform, and train you on why and how to implement a peer-support program; attendees are encouraged to engage and learn from others, participate in in-session breakout groups and interact with the trainers.
- participation in a supportive post-workshop community made up of fellow trainers via special LinkedIn groups, trainer calls, emails, and more.
At the end of the program, you will:
- understand components of a Second Victim Peer Support program and how they can be applied to a broader emergency responder workforce well-being initiative; and
- customize and define a plan to deploy and sustain a peer support network within your organization.
SPEAKERS
Susan D. Scott, Ph.D., RN, CPPS, FAAN
Dr. Scott has practiced the art and science of nursing in a variety of clinical settings that include Neonatal ICU, Neonatal/Pediatric transport, ambulatory pediatrics, patient safety and legal nurse consulting. Her research interest involves the development of effective institutional support networks to address clinician support in the aftermath of unanticipated clinical outcomes and events. Her research has defined the second victim phenomenon allowing for the design and deployment of the ‘first of its kind’ peer support network, the forYOU Team. She has authored numerous articles and textbook chapters related to the topic of the second victim phenomenon and healthcare workforce well-being. Dr. Scott has partnered with agencies such as the Agency for Healthcare Research and Quality, American Hospital Association, The Joint Commission, and the Institute for Healthcare Improvement to ensure comprehensive clinician support interventions are accessible to healthcare institutions around the globe.
Brian LaCroix, BS, NRP (retired), FACPE
Brian LaCroix recently retired as President and EMS Chief of Allina Health Emergency Medical Services, St. Paul, Minnesota. Allina Health EMS serves more than one million Minnesota residents with 9-1-1 service in more than 120 communities. He also served as the past President of the National EMS Management Association and liaison to the Paramedic Chiefs of Canada. During his career LaCroix has worked as a volunteer firefighter, EMT, and paramedic. He is a Fellow in the American College of Paramedic Executives, holds a paramedic degree and a bachelor’s degree in business administration. He has worked on extended international EMS projects in Nicaragua, France and Croatia.
Shelby Cox, BS, NREMT-P
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As a Nationally Registered Paramedic with more than 20 years invested in emergency medical services, Shelby Cox has had experience in many aspects of the business including ground ambulance transport, air medical services, hospital liaison for EMS, EMS Educator, and Hospital Outreach Management. Her passion for helping people in need started when she was very young, and she has always been a natural helper looking to make a difference. Cox found her niche to make a difference in healthcare as a mentor and leader in emergency medical services and that has always inspired her mission to inform colleagues about the recognition of human error and how to improve patient outcomes throughout the years. She is happy to say that this amazing journey has led her to her current position as the Patient Safety Coordinator with the Center for Patient Safety where she can apply her knowledge to educate healthcare providers on a larger scale.
THE DATES
Three sessions, each building on the previous session's content. Recordings are available to attendees if a session cannot be attended due to conflict. Attendees are encouraged to engage and learn from others, participate in in-session breakout groups and interact with the Speakers.
Check back for the next available workshop. Interested in getting started now? Contact us for options.
POST-WORKSHOP SUPPORT
- 6-month access to a continually updated resource library
- Trainer community discussion forums
COST
To be announced.
REQUIREMENTS
Attend via Zoom. Workshop requirements include Internet connection with viewing, speaking, and listening devices.
REGISTRATION
Virtual attendance is limited to 60 attendees to ensure positive experiences during small group exercises. Registration closes one week (7 calendar days) prior to the scheduled workshop. Register early to reserve your seat.
Complete the online registration using the link above. Payment is due prior to attendance.
Need to cancel? Unable to Attend?
If you are unable to attend, consider using the available recordings from each session. If you need to cancel your registration, contact us at (573) 636-1014 or email info@centerforpatientsafety.org. This will open a virtual seat in the workshop for others to attend. 100% refund, less a $50 transaction fee, is available until 30 calendar days prior to the scheduled workshop. Cancel within seven (7) calendar days of the workshop to receive 50% refund of registration fees. No refunds are available during the seven (7) days prior to the workshop.
Special Needs
Contact us at (573) 636.1014 to make arrangements for special accommodations.
CANCELLATION/WEATHER POLICY
The Center for Patient Safety rarely cancels a workshop; however, some situations may occur that would require cancellation on short notice, such as low enrollment or unforeseen circumstances.
Low Enrollment
A minimum of 15 participants is required per workshop and within one week of the workshop date. If we must cancel a workshop due to low enrollment or an extenuating circumstance, we will notify you at least one week prior to the session date. You will have an option to be refunded for 100% of your registration fee or you can apply your registration to future workshops, if available.
Unforeseen Circumstances, Inclement Weather, or Sudden Illness
If we must cancel a workshop due to unforeseen circumstances, inclement weather, or sudden illness, we will notify registrants as soon as possible via the email provided at registration. You will have an option to be refunded for 100% of your registration fee or you can apply your registration to future workshops, if available.
